Can’t get header to load error message in cropping screen

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  • #6137 Reply
    Beverly
    Guest

    I am trying to upload a new header and it seems the process is slightly different than before. When I select the image (select and crop option), the next screen asks me to select and crop, but when it gets to the cropping screen there is no option to crop. If I select crop image I get an error message (There has been an error cropping your image). If I select skip cropping, it appears that the image was selected but the image doesn’t actually appear on the website. The image was created in Photoshop to be 1200 x 170 pixel; however, it uploads to WordPress as 1024 x 145. I tried enlarging it to 1400 x 200 thinking that might force it to crop but it didn’t change anything.

    Please advise me on how to do this.

    #6141
    Ron
    Keymaster

    There was a glitch with the last update. You can get the fixed version (1.2.3) here: https://ronangelo.com/frontier/ or wait for it to go live.

    #6142
    Beverly
    Guest

    I’m not sure how to install the new version. I downloaded the zip file, but it didn’t work to add it as a new theme because there was already a folder. Should I use FileZilla and overwrite the old files? When will it go live?

    #6143
    Beverly
    Guest

    I uploaded the new theme through FileZilla and it seems to have corrected the problem. Thank you for the wonderful theme and all the work you do to keep it updated and answer questions.

Viewing 4 posts - 1 through 4 (of 4 total)
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