I am trying to upload a new header and it seems the process is slightly different than before. When I select the image (select and crop option), the next screen asks me to select and crop, but when it gets to the cropping screen there is no option to crop. If I select crop image I get an error message (There has been an error cropping your image). If I select skip cropping, it appears that the image was selected but the image doesn’t actually appear on the website. The image was created in Photoshop to be 1200 x 170 pixel; however, it uploads to WordPress as 1024 x 145. I tried enlarging it to 1400 x 200 thinking that might force it to crop but it didn’t change anything.
Please advise me on how to do this.